Terms & Conditions – Nine Casino
These Terms & Conditions govern access to and use of the services offered on Nine Casino. By registering an account or using any part of the platform, you confirm that you have read, understood and accepted these terms, together with the Privacy Policy and the Responsible Gambling guidelines referenced here. If you do not agree with any provision, you should not open an account or continue to use the site. Nine Casino operates under a UK Gambling Commission (UKGC) licence and may update these terms to reflect regulatory, technical or business changes; continued use after an update means you accept the revised version.
1. Eligibility and minimum age
Access to the platform is limited to individuals aged 18 or over who are permitted to take part in online gambling under applicable law. You must be located in the United Kingdom and legally allowed to access the platform. Only one account per person is permitted. Users are responsible for ensuring their access does not breach any applicable law. The operator may request proof of age and identity at any time and may restrict or close accounts where eligibility cannot be verified.
2. Account registration and security
To use the platform fully, you must create a single account with accurate and current information. You are responsible for keeping your login credentials confidential and for all activity carried out through your account. If you suspect unauthorised access, notify support without delay and change your password. Two-factor authentication is available and recommended.
2.1 Identity verification (KYC)
Know Your Customer checks confirm your identity, age, address and payment method using valid documentation, in line with UKGC requirements and anti-money-laundering practices. The operator may also carry out affordability and source-of-funds checks. Where requested information is incomplete, deposits, withdrawals or play may be restricted until verification is complete.
3. Deposits, withdrawals and payments
The platform supports deposits and withdrawals in pounds sterling (GBP) by debit card, PayPal, Apple Pay, Paysafecard and other available methods, subject to your location and technical factors. In line with UKGC rules, credit cards cannot be used for gambling. Withdrawals are processed only after identity verification is complete, and stated minimum and maximum limits apply, including a £20 minimum withdrawal, a £5,000 per-transaction limit and a £10,000 monthly ceiling. Processing times vary by method and may be affected by security and compliance reviews. Gambling winnings are not taxed for players in the UK.
4. Use of services and fair play
By using Nine Casino, you agree to take part honestly and not to exploit software errors, collusion, automated tools or any other undue advantage. The operator may monitor activity to detect irregularities and may void bets, restrict features or close accounts where misuse is suspected.
4.1 Prohibited activities
Prohibited conduct includes bypassing security systems, spoofing your location, operating multiple accounts without permission, acting on behalf of another person or carrying out fraudulent payment activity. Where prohibited activity is identified, proportionate measures may be taken in line with the operator's risk and compliance policies.
5. Bonuses and promotions
Where bonuses or promotions are offered, such as the 100% up to £200 plus 50 free spins welcome package, they are subject to specific conditions including eligibility, 35x wagering, 30-day time limits and game contribution restrictions (slots 100%, live and table games 10%). These conditions are presented with each offer. The operator may amend, suspend or withdraw promotions, in particular where necessary for compliance or risk management reasons.
6. Liability and assumption of risk
Online gambling involves financial risk and the possibility of losing the amounts staked. By using the platform, you acknowledge that you are responsible for your decisions and that the operator cannot guarantee any outcome or uninterrupted availability of services. To the extent permitted by applicable law, the operator is not liable for losses arising from interruptions, technical issues or third-party failures.
7. Changes to the terms and contact
The operator may revise these Terms & Conditions to reflect changes in law, regulatory guidance or the services offered. Updated terms are published on the platform, and continued use after the effective date means acceptance. Users who do not accept the updated terms may request account closure through the usual support channels, available via live chat and the site's contact form.